Troubleshooting Issues with PDF Expert by Readdle on iOS Devices

As a loyal user of Readdle products, including PDF Expert, it's frustrating when the app experiences issues that hinder your workflow. If you're encountering problems with PDF Expert by Readdle on your iOS device, this article will provide guidance on troubleshooting common issues and finding solutions.

One common problem users face is the app consuming significant energy in the background, even when not actively being used. This can be addressed by enabling Detailed logging toggle in the app settings under Support. To do so, follow these steps: Go back to the Support section, select Send Feedback, then open the app settings and navigate to Support > enable Detailed logging toggle.

If PDF Expert 6 quits unexpectedly, try rebooting your device and provide us with logs so that we can investigate the issue. This will help our team identify the root cause of the problem and work towards a solution.

Some users have reported that PDF Expert consumes a lot of energy on MacOS devices, while others experience issues with freezing or crashing when navigating through iCloud folders or scrolling through large PDF files. If you're experiencing any of these problems, it's essential to provide us with detailed logging information so we can troubleshoot the issue effectively.

For example, if PDF Expert crashes when navigating through iCloud folders where none of your files show up unless downloaded on the device, please send us a crash log detailing this issue. Similarly, if the app freezes when scrolling through an 8MB colored PDF, provide us with detailed logging information to help our team investigate.

As a long-time user of Readdle products, I've been using their apps since the beginning and have experienced similar issues with performance over the past year or so. Despite upgrading my devices to the latest iPhone XS and MacBook Pro Touch Bar, the problem persists.

If you're experiencing any issues with PDF Expert by Readdle on your iOS device, try rebooting your device and provide us with detailed logging information so that we can work towards finding a solution.

Pdf expert by readdle ios